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Night Hawk XR500 eithernet not working

Mike4123
Follower

Night Hawk XR500 eithernet not working

Recently picked up a Night Hawk XR500 and none of the eithernet ports are working, No light indcations that a eithernet cable is plugged in. I have the lattest firmware and haven't changed any of the settings.

Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 3
FURRYe38
Guru

Re: Night Hawk XR500 eithernet not working

Return the unit for another one. 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)> RBK953(v6.0.3.68) & XR450(v130)
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK853 v4.6.3.16(AP) & RBK752 v4.6.5.14, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, and WNHDE111
Message 2 of 3
Netduma-Fraser
NetDuma Partner

Re: Night Hawk XR500 eithernet not working

So you can only configure the router via WiFi? Try a factory reset by holding down the reset button at the back of the router for 30 seconds and then give it a few minutes but if it doesn't work then definitely sounds like a hardware issue so would agree with Furry.
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