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Nighthawk Pro XR500 Registration Issues

Reinie
Initiate

Nighthawk Pro XR500 Registration Issues

Hello, 

 

I am trying to register my XR500 for warranty, however when I click submit on the product registration site I get no confirmation;

It is as if the site simply refreshes, and I get no e-mails or any sign showing that it worked.

 

Is there anything I can do, or is this a server-sided issue?

 

Thank you

Model: XR500| Nighthawk Pro Gaming Router
Message 1 of 4
FURRYe38
Guru

Re: Nighthawk Pro XR500 Registration Issues

@Christian_R

@Blanca_O

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16(AP) & RBK752 v4.6.5.14
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
Message 2 of 4
Netduma-Fraser
NetDuma Partner

Re: Nighthawk Pro XR500 Registration Issues

Recommend creating a ticket and seeing if they can confirm if it went through or complete it for you
Message 3 of 4
Christian_R
NETGEAR Employee Retired

Re: Nighthawk Pro XR500 Registration Issues

Hello @Reinie

 

Please send me a message with your name, email your registered the device to, and the serial number of your XR500. 

 

 

~Christian 

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