Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Nighthawk XR500 Not Starting Up
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2020-01-25
02:47 PM
2020-01-25
02:47 PM
Nighthawk XR500 Not Starting Up
Hello!
I just receieved a certified refurbished XR500 Nighthawk Pro Gaming Router in the mail, which I ordered off of Amazon. Followed all the steps, plugged it in, downloaded the app, etc. It powers up for a quick second, power button turns orange, holds there for about 10 seconds, and then powers off again. Everything is connected correctly. Tried this multiple times. Restarted my modem, etc. Something seems off. Any tips? Possible that I just have a defective device?
Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 2
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2020-01-25
03:15 PM
2020-01-25
03:15 PM
Re: Nighthawk XR500 Not Starting Up
It could be defective, especially if it has been refurbished. However, could you try plugging directly into a wall outlet rather than a power extender and see if you have the same issue please? Also do you have another power adapter with similar voltage you could try?
Message 2 of 2
Announcements
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more