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Nighthawk XR500 USB Control Center not recognizing my printer
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Nighthawk XR500 USB Control Center not recognizing my printer
Router : Nighthawk XR500
OS : Windows 10
Printer : Samsung ML-2165
I tested the USB ports and they recognize the Flash drive and the USB light is on on the front of the router. I unplug the drive and I plug in the printer so there is only one device plugged in, there is no USB light on the router and the NETGEAR Usb Control Center does not see any printers - even if I turn off Firewall / Kaspersky Antivirus.
The firmware of the router is XR500 V2.1.0.4
USB Control Center is 1.36 and Driver version 1.83.0
Any suggestions please?
Thanks
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Re: Nighthawk XR500 USB Control Center not recognizing my printer
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Re: Nighthawk XR500 USB Control Center not recognizing my printer
4 months have passed and still no printer support.
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Re: Nighthawk XR500 USB Control Center not recognizing my printer
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Re: Nighthawk XR500 USB Control Center not recognizing my printer
Yes, I called, they called, we had long conversations and I sent them logs and it was concluded that this will be addressed in the new firmware. Well, I am on the latest firmware and nothing is changed.
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Re: Nighthawk XR500 USB Control Center not recognizing my printer
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Re: Nighthawk XR500 USB Control Center not recognizing my printer
Case #00298486
In the meantime I found this https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Printer-is-not-seen-since-firmware-update-V1...
Where is the ACL in Duma OS so I could try their suggestion?
But then again, I don't even see a ReadyShare Printer option in the USB Storage menu, just Media Server, ReadyShare Storage, ReadyShare Vault and USB settings.
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Re: Nighthawk XR500 USB Control Center not recognizing my printer
The last sensible reply from them was:
"We are still waiting for the next official Firmware release to fix issue with the readyshare print function of the router. There is not ETA yet but engineering is aware about this and fix will be added on the next Firmware release."
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Re: Nighthawk XR500 USB Control Center not recognizing my printer
That feature was removed by NG due to some issues.
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Re: Nighthawk XR500 USB Control Center not recognizing my printer
Thank you , I can see the option now. 🙂 Now when I open the NETGEAR USB control center app I can see the XR500 which is good as I couldn't see it before and even the USB light is on now - success 🙂 But the XR500 listed in the USB control center is in red and you can't see the printer there. I will try few restarts and reboots and another printer later on and will let you know. Thank you.
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Re: Nighthawk XR500 USB Control Center not recognizing my printer
Nothing , no success. Tried with 2 printers - Samsung and Canon. There are no printers listed under XR500 which stays in red. 😞 Also Windows can not find any printer when choosing Add a printer . If I plug them directly then printers are working flawlessly but when plugged into the router - nothing.
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Re: Nighthawk XR500 USB Control Center not recognizing my printer
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Re: Nighthawk XR500 USB Control Center not recognizing my printer
Genie sees the printers, but I can not AirPrint as I don't own Apple products. Is there any other way?
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Re: Nighthawk XR500 USB Control Center not recognizing my printer
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Re: Nighthawk XR500 USB Control Center not recognizing my printer
OK so I tried the apps from my Samsung phone and I can print trough my Canon when is connected to my WiFi, so that means there is nothing wrong with the drivers nor the printer. Canon gets its own IP address and no problem there.
So yes the problem is when I want to use the USB connection / router port , neither of the printers are recognized - Samsung ML-2165 and Canon MG3650(wifi is off).
When I try to print I can see the printers but they all have my desktops IP address and the printing fails.
I think Genie only sees what the computer sees, the printers installed.
When I connect the printer to the USB port on the router, what should happen? Does the printer need to get an IP address from the router so the apps or PC can communicate with it ?
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Re: Nighthawk XR500 USB Control Center not recognizing my printer
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Re: Nighthawk XR500 USB Control Center not recognizing my printer
Yeah, I tried both USB ports , the lights are on, but no printers recognized unfortunately. I guess no luck with this firmware as well. 😞
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Re: Nighthawk XR500 USB Control Center not recognizing my printer
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Re: Nighthawk XR500 USB Control Center not recognizing my printer
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Re: Nighthawk XR500 USB Control Center not recognizing my printer
It worked with the new update but then it stopped working today... I don't know what happened... Probably some Win update messed it up again.
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Re: Nighthawk XR500 USB Control Center not recognizing my printer
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Re: Nighthawk XR500 USB Control Center not recognizing my printer
Thanks, tried it few times but the Netgear USB contol center app won't see the printer again. Shame really... Thanks for your help anyway.
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Re: Nighthawk XR500 USB Control Center not recognizing my printer
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