× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

Nighthawk XR500 keeps disconnecting from internet

ElijahA1
Follower

Nighthawk XR500 keeps disconnecting from internet

My router keeps disconnecting from the internet every couple minutes. I barely set it up an hour ago and it's disconnected about 10 times. Everytime I would run a speed test it would disconnect during the test. Now it doesn't connect back to the internet.
Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 2
Netduma-Fraser
NetDuma Partner

Re: Nighthawk XR500 keeps disconnecting from internet

First do a factory reset to regain internet access. What firmware version are you on? Go to Settings > Monitoring > Connection Status, what does it say for lease expired/obtained?
Message 2 of 2
Discussion stats
  • 1 reply
  • 1063 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7