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Re: Nighthawk Xr 500

Perplexx259
Aspirant

Nighthawk Xr 500

Hi

Ich habe folgendes Problem...

Ich habe meine Xbox mit Kabel an den Router geschlossen, der Router läuft über mein Modem.

Die Konsole verbindet sich mit dem Internet, wenn ich aber die Xbox App auf dem Smart Phone schalte oder auf dem pc, verbindet die Konsole sich nicht ... nur für 1sekunde und dann sucht er wieder und verbindet dich wieder nur für eine Sekunde...

Zudem funktioniert mein ip tv genauso ähnlich... ich weis nicht was da der Fehler ist... muss ja am roter und das Netzwerk liegen...

Ich bitte um Hilfe . Lg & Danke
Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 20
FURRYe38
Guru

Re: Nighthawk Xr 500

Englisch Bitte

Message 2 of 20
Netduma-Fraser
NetDuma Partner

Re: Nighthawk Xr 500

It's hard to understand the translation exactly, could you clarify? You're trying to connect to the Xbox app on your phone but it doesn't work is that correct? Are both the Xbox and the phone connected to the XR500?
Message 3 of 20
Perplexx259
Aspirant

Re: Nighthawk Xr 500

Hey. Yes. Both devices are coneccted.

I Start the Xbox smartglass App & it finds my Xbox,it connectet it for 2 seconds & then it loss the Connection & this Happens over and over again
Message 4 of 20
Netduma-Fraser
NetDuma Partner

Re: Nighthawk Xr 500

Which WiFi are you connected to? Try 2.4GHz. Also put your Xbox IP into DMZ in WAN Setup.
Message 5 of 20
Perplexx259
Aspirant

Re: Nighthawk Xr 500

I pur the Xbox Into the dmz & im in the 2.4 g

Still Not work 😕
Message 6 of 20
Netduma-Fraser
NetDuma Partner

Re: Nighthawk Xr 500

Turn of the cellular data network on your phone and just have it connected to the wifi, it may be getting confused, does it work then?
Message 7 of 20
Perplexx259
Aspirant

Re: Nighthawk Xr 500

Sorry... still Not working... the same Happens when i Try it with the Laptop... so its Not the mobil data
Message 8 of 20
Netduma-Fraser
NetDuma Partner

Re: Nighthawk Xr 500

Disable QoS completely in Anti-Bufferbloat 3 line menu, does it work then?
Message 9 of 20
Perplexx259
Aspirant

Re: Nighthawk Xr 500

Nope... Stil Not working After switching off the QoS ...
Message 10 of 20
Netduma-Fraser
NetDuma Partner

Re: Nighthawk Xr 500

Very strange, I haven't heard of this issue. Are both devices 100% connected to the XR500? Disable NAT ALG in WAN Settings and try please
Message 11 of 20
Perplexx259
Aspirant

Re: Nighthawk Xr 500

Yes... all devices are conecctet to the 2.4g Network... only the Xbox is on a cable connectet to the Router

And also After Turn off the ALG it still Not work 😕

If it Not gonna work, it May a Garbage Router.

Always the same with netgear... i‘m sick of it .😤
Message 12 of 20
Netduma_Jack
NetDuma Partner

Re: Nighthawk Xr 500

If you connect the devices directly to your modem, does the issue continue?

Message 13 of 20
Perplexx259
Aspirant

Re: Nighthawk Xr 500

How do u meen that ?
I cant connect my Smartphone or laptop to the Modem cause there is no wlan...
Message 14 of 20
Netduma-Fraser
NetDuma Partner

Re: Nighthawk Xr 500

Connect both the console and phone to the same wireless and then try please
Message 15 of 20
Perplexx259
Aspirant

Re: Nighthawk Xr 500

Wow... that Works perfekt...

But how can i handle this with a wired Xbox ...
Message 16 of 20
Netduma-Fraser
NetDuma Partner

Re: Nighthawk Xr 500

Okay so it can work that's great. Now connect the Xbox wired to the XR500 and keep the phone on the same XR500 wifi. Set a static/reserved IP address for both devices in the XR500 LAN Settings. Then reboot the router, does it work then? Also untick Disable IGMP Proxying just in case in WAN Settings.
Message 17 of 20
Perplexx259
Aspirant

Re: Nighthawk Xr 500

I set the Reserved ip for the Xbox.
Also for my phone...

Sometimes it work After that, But still it wont work....

May it cause the rip Funktion in the lan Settings ?
Message 18 of 20
FURRYe38
Guru

Re: Nighthawk Xr 500

Use default RIP settings on the XR router. Nothing different as it's not needed in a home setting.


Did you power OFF the xbox before connecting the LAN cable from the XR router to the back of the xbox? 

You sure your using a good working qualtiy LAN cable? CAT6 is recommended. 

Message 19 of 20
Netduma-Fraser
NetDuma Partner

Re: Nighthawk Xr 500

I know with some things like that for example a smart TV both devices have to be connected to the exact same network e.g. 5GHz wifi not 5 & 2.4GHz so I would assume this is that same scenario but I don't know why they restrict it like that.
Message 20 of 20
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