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Polk Audio, Google Home, XR500
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Polk Audio, Google Home, XR500
I have a Polk Audio MagniFi Mini Home Theater Sound Bar System which is supposed to work with Google Home. Running the Google Home app on smartphone does not find a device. I don't know if it's the router or what. That is the only think I can think of that might be the problem. I have tried enabling guest accounts. No help. I have tried to make sure everything is on the same home network ... Phone, Polk device ... and they are.
Believe it or not, POLK support says there is a GOOGLE problem with Google Home both on IOS and Android and we have to Wait for Google to (hopefully) fix it. Sounds a little phony to me.
Any comments are appreciated in advance.
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Re: Polk Audio, Google Home, XR500
If other devices are working with Orbi accept for the one device, you'll need to contact Google.
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Re: Polk Audio, Google Home, XR500
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Re: Polk Audio, Google Home, XR500
Thank you. I do not have an Orbi.
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Re: Polk Audio, Google Home, XR500
Anti bufferbload is set to NEVER. Maybe Polk support is right. Thank you for the reply.
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Re: Polk Audio, Google Home, XR500
Opps type, sorry about that.
Do other devices worth with the XR router?
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Re: Polk Audio, Google Home, XR500
Other devices ... Uhm, .. well, various laptops, tablets, Smartphone, Alexa and Smart TV seem to. There is a Harmony Hub involved as well. I am not an expert in all this 'multiple device interoperability'.
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Re: Polk Audio, Google Home, XR500
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Re: Polk Audio, Google Home, XR500
Thank you again. Disabling QOS did not seem to help. Holding out for Google to uh ... 'fix it'.
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Re: Polk Audio, Google Home, XR500
Random idea, can you try enabling guest WiFi on the router and connecting to that? This worked before for someone having a problem with their NEST device
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Re: Polk Audio, Google Home, XR500
Yes, I tried that. No help BUT I think POLK isn't on a guest network at the moment. Not sure, but I think I have to change that on the Smart TV. Not sure. I am supposted to contact Polk in a week to see if Google has 'fixed' the problem. I will give that a try. Thank you.
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