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Orbi WiFi 7 RBE973
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Printer Support anyone XR500?!?

t0ny
Apprentice
Apprentice
‎2018-08-02 02:03 AM
‎2018-08-02 02:03 AM

Printer Support anyone XR500?!?

When will Netgear resolve the Printer Share issue? USB ports are not recognizing any printer attached. 4 months have passed since I raised this issue...

Model: XR500| Nighthawk Pro Gaming Router
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Netduma-Fraser
NetDuma Partner
NetDuma Partner
‎2018-08-02 04:11 AM
‎2018-08-02 04:11 AM

Re: Printer Support anyone XR500?!?

Did you call Netgear support as suggested in your previous topic and have you upgraded to the latest XR500 version?
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t0ny
Apprentice
Apprentice
‎2018-08-02 04:32 AM
‎2018-08-02 04:32 AM

Re: Printer Support anyone XR500?!?

Yes, I called, they called, we had long conversations and I sent them logs and it was concluded that this will be addressed in the new firmware. Well, I am on the latest firmware and nothing is changed.

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Netduma-Fraser
NetDuma Partner
NetDuma Partner
‎2018-08-02 05:12 AM
‎2018-08-02 05:12 AM

Re: Printer Support anyone XR500?!?

What is your support case number? I will escalate it. Please just respond in the other topic
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