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Apprentice

Printer Support anyone XR500?!?

When will Netgear resolve the Printer Share issue? USB ports are not recognizing any printer attached. 4 months have passed since I raised this issue...

Model: XR500| Nighthawk Pro Gaming Router
Message 1 of 4
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NetDuma Partner

Re: Printer Support anyone XR500?!?

Did you call Netgear support as suggested in your previous topic and have you upgraded to the latest XR500 version?
Message 2 of 4
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Apprentice

Re: Printer Support anyone XR500?!?

Yes, I called, they called, we had long conversations and I sent them logs and it was concluded that this will be addressed in the new firmware. Well, I am on the latest firmware and nothing is changed.

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NetDuma Partner

Re: Printer Support anyone XR500?!?

What is your support case number? I will escalate it. Please just respond in the other topic
Message 4 of 4