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QOS problem on netgear XR500
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Hello everyone, I'm posting my problem because I'm so frustrated that I can't solve it, so I'm counting on your help
My problem is with the QOS, an error message (Device not found).
I already had this problem that is solved by magic but I can't solve it even by going through the factory reset.
I can't prioritize my traffic anymore
Solved! Go to Solution.
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Did this occur after upgrading to the latest firmware version?
The way to solve this is to downgrade to the previous firmware version, factory reset the XR, then re-upgrade to the latest without factory resetting.
Try that and let us know if you're still having issues afterwards.
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Did this occur after upgrading to the latest firmware version?
The way to solve this is to downgrade to the previous firmware version, factory reset the XR, then re-upgrade to the latest without factory resetting.
Try that and let us know if you're still having issues afterwards.
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Re: QOS problem on netgear XR500
good evening, thank you for your help, everything works.
I have updated to version .114 and make the manipulation propose it to work well I find the functionality of the QOS
I can't access the settings page for opening NAT ports because upnp doesn't work with my console connected to a cable network, but it does work with wifi
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Re: QOS problem on netgear XR500
OK that's good, so you now have access to QoS and can configure it properly, correct?
Are you referring to accessing the settings for the XR500? Or are you referring to your ISP router?
We have this guide here suggesting some things you can do to help with NAT issues, perhaps give that a read here:
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Re: QOS problem on netgear XR500
I was referring to accessing the XR500 settings because I don't have an upstream router, shortly after your answers I was able to access it but still with the upnp problem
The port opening is not a problem this one works it would have just been better that the upnp takes care of it
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Re: QOS problem on netgear XR500
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Re: QOS problem on netgear XR500
I see a problem with UPnP with my ps4 console, when I connect it via cable I'm in moderate nat type and no ports are open in the upnp tab, but when I connect it via wifi I go to open nat and the ports open in the upnp tab. J'ai essayer de passer de sécuriser a public et j'ai bien une nat ouvert sauf que aucune règle n'est afficher dans l'onglet UPNP
I also found that the bandwidth allocation qos works at 50%, the upload bandwidth is not limited if I reduce the rule to the maximum on my devices, nothing happens, whereas for the download bandwidth it works
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Re: QOS problem on netgear XR500
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Re: QOS problem on netgear XR500
I check it in game directly, I had tested it worked but I was wondering why there was nothing in UPNP this explains it.
I tested this on my laptop and I can't limit my devices' bandwidth even after resetting the distribution...because that's what bandwidth allocation is for
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Re: QOS problem on netgear XR500
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Re: QOS problem on netgear XR500
I think we misunderstood each other, I have a problem concerning this (QOS), I have made some tests showing my problem in this pdf file attached
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Re: QOS problem on netgear XR500
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Re: QOS problem on netgear XR500
the problem is that I have disabled the sharing access and nothing happens, yes they all are because my ONT is directly connected to the router's WAN so I don't have another router, it is set to automatic activation but I have also tried to always activate and deactivate it and it doesn't change anything
the traffic prioritization is set for my ps4
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Re: QOS problem on netgear XR500
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Re: QOS problem on netgear XR500
yes i use vlan for iptv and internet it was configure automatically when i enter my ID of FAI
I also use ipv6 which was configured automatically
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Re: QOS problem on netgear XR500
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Re: QOS problem on netgear XR500
I had chosen the xr500 because it allowed me to connect directly to the internet while removing the ISP box
If I just disable ipv6 it could sew up the problem? I have a problem adding a router because the fai routers are really bad
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Re: QOS problem on netgear XR500
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Re: QOS problem on netgear XR500
I tried disabling ipv6 and upgrading to the latest version .134 I was on .130 as I find it more stable, no change
I'm not sure if it's because of the vlan that the bandwidth allocation works only for download and not upload
I bought the netgear router so I could get rid of the ISP router but unfortunately it's not totally the case, so I tried to re-install this one (ISP router) but I can't connect it to the internet nor configure it, I hope it's just a temporary bug for the QOS and that it will be easy for you to fix it, I hope I've been useful and I thank you for your help, I'll come back to you if needed
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Re: QOS problem on netgear XR500
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more