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Forum Discussion
R6400v2 won't connect or reset
I tried to update my router with the app on my phone and it failed to complete and the router disconnected. The power light is flashing. I powered off and back on a couple of times and pressed the reset and held for 30 seconds but nothing happened. The app and all computers say it is disconnected.
1 Reply
up dating via the app isn't a great choice. The best way to update is over a hardwired connection.
From the sound of it, you/the app interupted it during the update and probably corrupted the firmware.
You potentially can fix it by using tftp.
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable it in windows.
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a walk through video of someone doing it on an extender. works the same on the router.
https://www.youtube.com/watch?v=R9DLrLQrpaw
