NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Mataiman's avatar
Apr 10, 2020
Solved

R7960P random reboots - (2nd RMA Device with same result)

I am on my third RMA for Nighthawk X6S Ac3600 Tri-Band Wifi Router (Model #7960P) and still getting random reboots on a daily basis.  Router reboots and disconnects ALL connected devices (wired & wir...
  • plemans's avatar
    plemans
    Apr 11, 2020

    what modem are you connected to? 

    Have you tried move the router to a different area? maybe the power outlet has issues? Just tossing out ideas. Bad routers do happen but its rare to get 2x in a row. Usually makes me start looking at other things that could impact it by being hardwired into it

    1. Power issues.

    2. modem connection

    3. devices connected to it. 

    for option 3. I'd try disconnecting the hardwired devices into it (other than modem). Maybe one of them is sending a surge over the ethernet (again guessing).