Registering a new XR300 router

[mithrax75]

Aquick question for anyone in the know , I am attempting to register my shiny new XR300 but everytime I input a purchase date is says invalid purchase date.

All well and good except you can't contact support without registering a product.

Anybody with any good ideas how to get out of this loop ? 

[Dutchy77 · Accepted solution]

Apparently website problem, tried again today with no issues.

[Dutchy77]

Don't have a solution but the exact same problem, bought the XR300 two days ago and can't register it.

The app simply says "something went wrong - try again" and the website says invalid date (I've tested several dates, all return the same error

Quite frustrating....

[mithrax75]

sounds like the website is borked , guess we'l have to wait until someone fixes it 

[Netduma-Fraser]

@Christian_R @DarrenM could you advise here please?

[mithrax75]

After a factory reset of the router it allowed me to register it correctly with netgear , as a by product the geo-filtering on the router also started working (win win) so either netgear fixed the website or a factory default of the router may help. 

[Dutchy77 · Accepted solution]

Apparently website problem, tried again today with no issues.