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Orbi WiFi 7 RBE973
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Registering a new XR300 router

mithrax75
Tutor

Registering a new XR300 router

Aquick question for anyone in the know , I am attempting to register my shiny new XR300 but everytime I input a purchase date is says invalid purchase date.

 

All well and good except you can't contact support without registering a product.

 

Anybody with any good ideas how to get out of this loop ? 

Model: XR300|Nighthawk Pro Gaming Router
Message 1 of 6

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Dutchy77
Initiate

Re: Registering a new XR300 router

Apparently website problem, tried again today with no issues.

View solution in original post

Message 6 of 6

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Dutchy77
Initiate

Re: Registering a new XR300 router

Don't have a solution but the exact same problem, bought the XR300 two days ago and can't register it.

 

The app simply says "something went wrong - try again" and the website says invalid date (I've tested several dates, all return the same error

 

Quite frustrating....

Message 2 of 6
mithrax75
Tutor

Re: Registering a new XR300 router

sounds like the website is borked , guess we'l have to wait until someone fixes it 

 

Message 3 of 6
Netduma-Fraser
NetDuma Partner

Re: Registering a new XR300 router

@Christian_R @DarrenM could you advise here please?
Message 4 of 6
mithrax75
Tutor

Re: Registering a new XR300 router

After a factory reset of the router it allowed me to register it correctly with netgear , as a by product the geo-filtering on the router also started working (win win) so either netgear fixed the website or a factory default of the router may help. 

Model: XR300|Nighthawk Pro Gaming Router
Message 5 of 6
Dutchy77
Initiate

Re: Registering a new XR300 router

Apparently website problem, tried again today with no issues.

Message 6 of 6
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