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Replaced dead XR500 with new one. No option to create//restore netgear_xr500.cfg

WacoJohn
Luminary

Replaced dead XR500 with new one. No option to create//restore netgear_xr500.cfg

model xr500

firmware Not sure,  Check for new ver does not install anything newer

DUMA V2.3.2.134

There are instructions in a help article how to back up/restore router's configuration.It must have worked for the old router because I have a file for restoring.

On this replacement router, the option is not found.  Instructions say open Duma, select Advanced then backup or restore.  Clicking ADVANCED only lists Network Speeds and Time Zone.  Nothing about backing up or restoration.

 

Help is appreciated in advance

 

 

Message 1 of 9

Accepted Solutions
Netduma-Fraser
NetDuma Partner

Re: Replaced dead XR500 with new one. No option to create//restore netgear_xr500.cfg

I think you're still trying to get it from the settings on the top right.

It's the actual settings page - Settings > Administration > Backup Settings

If not please provide a screenshot of the options available

View solution in original post

Message 6 of 9

All Replies
FURRYe38
Guru

Re: Replaced dead XR500 with new one. No option to create//restore netgear_xr500.cfg

Message 2 of 9
Netduma-Fraser
NetDuma Partner

Re: Replaced dead XR500 with new one. No option to create//restore netgear_xr500.cfg

You need to go to Settings first and it'll be there in a sub menu
Message 3 of 9
WacoJohn
Luminary

Re: Replaced dead XR500 with new one. No option to create//restore netgear_xr500.cfg

Don't know about this KB 24321  I can't seem to reach it.  Get something stopping me, like maybe a truncated link(?)

KB 19952 is the one I was referring to in my original post.


https://kb.netgear.com/19952/How-do-I-back-up-or-restore-the-settings-configured-on-my-NETGEAR-route...


Message 4 of 9
WacoJohn
Luminary

Re: Replaced dead XR500 with new one. No option to create//restore netgear_xr500.cfg

Settings

router admin     not there

Language          not there

accessibility      not there

advanced        <<<<<<<<<  not there

Message 5 of 9
Netduma-Fraser
NetDuma Partner

Re: Replaced dead XR500 with new one. No option to create//restore netgear_xr500.cfg

I think you're still trying to get it from the settings on the top right.

It's the actual settings page - Settings > Administration > Backup Settings

If not please provide a screenshot of the options available
Message 6 of 9
FURRYe38
Guru

Re: Replaced dead XR500 with new one. No option to create//restore netgear_xr500.cfg

This is not the right location your navigating too. 


@WacoJohn wrote:

Settings

router admin     not there

Language          not there

accessibility      not there

advanced        <<<<<<<<<  not there


 

Message 7 of 9
WacoJohn
Luminary

Re: Replaced dead XR500 with new one. No option to create//restore netgear_xr500.cfg

Yea Sir,  You are entirely correct.  Took your route and there it all is..  NOT from upper right corner,  You are the best, and thank you immensely for all you do.

Message 8 of 9
FURRYe38
Guru

Re: Replaced dead XR500 with new one. No option to create//restore netgear_xr500.cfg

Enjoy. 

Message 9 of 9
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