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Router Dropping Internet Connection
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Router Dropping Internet Connection
Morning,
I have owned the XR500 for about 8 months. It was running beautifully and now it continuously drops the internet. This happens to everything that is connected via wifi. (I cant connect via ethernet due to where the modem is setup in the house) I am running an ARRIS Surfboard 6183 modem. Both are completely up to date on firmware. Xfinity has tested my modem and reset it multiple times. The XR500 will flash the orange light saying there is no internet while the modem says its fine. Any help would be greatly appreciated. I have redownloaded and installed the firmware manually to no avail.
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Re: Router Dropping Internet Connection
After doing more digging into the forums. I have turned off the smart connect feature and will test it for 24 hours to see if that resolves the issue.
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Re: Router Dropping Internet Connection
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Re: Router Dropping Internet Connection
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Re: Router Dropping Internet Connection
What Firmware is currently loaded?
What is the size of your home? Sq Ft?
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO and WMM. Set 20/40Mhz Coexistence to 40Mhz only.
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Re: Router Dropping Internet Connection
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Re: Router Dropping Internet Connection
it shows it has internet via the lights on the actual router. The WiFi devices pick up the network and are connected but there is no internet.
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Re: Router Dropping Internet Connection
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more