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Router disconnects internet

Rom36
Follower

Router disconnects internet

I have a xr1000 router that randomly disconnects my internet to all devices. When it goes down I can plug the cable from my modem to my computer and it works so I know I’m getting it to the router.
Message 1 of 6

Re: Router disconnects internet

You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's complicated community structure.)

Many questions apply to different types of device, so there may be useful responses here, but gaming routers have their own operating system, so you might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Nighthawk Pro Gaming Routers - NETGEAR Communities

I will ask the Netgear moderator to move your message.


Message 2 of 6
plemans
Guru

Re: Router disconnects internet

what actual modem is it connected to? 

Does it disconnect all devices? just wireless devices? 

what actually happens? Does it say "connected, no internet" does wifi stop broadcasting entirely? 

What actual error are you getting?

Message 3 of 6
Cassidy836
Aspirant

Re: Router disconnects internet

Message 4 of 6
Netduma-Liam
NetDuma Partner

Re: Router disconnects internet

In addition to the above, could you also please let us know which firmware version you're using?

 

Message 5 of 6
AnthonyKK
Aspirant

Re: Router disconnects internet

Message 6 of 6
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