NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

arthurzee's avatar
arthurzee
Follower
May 14, 2019

RouterLogin.net NOT loading- the page isn't working

Hi Guys,

 

My whatsapp on my MAC just suddenly stopped working so I wanted to check my router settings and realized that I cannot access my routerlogin.net or routerlogin.com page.

 

I've tried from my desktop that has ethernet connection... but still absolutely nothing... I am getting the "this page isn't working".

 

the 192.168.1.1 isn't working either... I don't quite know what is going on...

 

I was thinking about a hard reset... but not sure if I want to go there just yet.

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    May 14, 2019

    What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?

    What is the IP address that your getting from the router on your PC? 192.168.1.###?

     

    What browser are you using? Try IE11, FF or Opera? 

     

     

    • Netduma_Alex's avatar
      Netduma_Alex
      NetDuma Partner
      May 14, 2019

      This may be a bit of a classic IT support answer... But have you tried turning it off and on again?