Slow download speed

[Compoza_]

Hi! I have internet speed 500 mg download and 100 mb upload and I get lower download speed on router xr300 compared to my ISP's router. I get 450-500 mb download speed with my ISP's router, and I get 300 mb download speed on xr300. I haven't done bridge mode between them. I have the latest firmware btw. Using wired cable.

I really need help!

Regards

[Netduma-Liam · Accepted solution]

Do you have QoS enabled? Do your speeds return to full when you fully disable QoS from the menu in Congestion Control?

[Netduma-Liam · Accepted solution]

Do you have QoS enabled? Do your speeds return to full when you fully disable QoS from the menu in Congestion Control?

[Compoza_]

Hi! The current DumaOS I have doesn't have the Congestion Control. But I have disabled "Share Excess" and still doesn't work.

[Compoza_]

Hi again! I found the menu and have disabled the QoS and it works! Just now I got 490 mb download speed 🙂 But what happens when it is disabled? 

[Netduma-Liam]

Good to hear! Everything is working properly then. QoS throttles your bandwidth speed to ensure it can control traffic on your network, if you run a connection benchmark with QoS enabled you should still see the speedtest shows your full speeds.

[Xcel]

This is not normal operation. With QOS enabled and with congestion control at 100%, you should be getting full speeds. There is something wrong with QOS as I am having the same issue

[Netduma-Fraser]

QoS is still active in that scenario so depending on what is set it can differ

[Compoza_]

Hi, I have already accepted the solution.