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Sub domain of a webpage won't load properly

Sleepy_one
Aspirant

Sub domain of a webpage won't load properly

Howdy all,

 

I'm trying to access the webpage https://us.shop.battle.net/en-us .  When it loads, I get a blue screen, and it won't load any further.

 

I originally used my ISP's DNS, but swapped over to google (8.8.8.8 & 8.8.4.4) but this does not fix the issue.  I hooked up my computer directly into the cable modem (AC1000), and the page loaded perfectly.

 

I have NO pages blocked and cannot find anything in the settings that could cause this.

 

Any suggestions?

Model: R7000|AC1900 Smart WIFI Router
Message 1 of 5
Sleepy_one
Aspirant

Re: Sub domain of a webpage won't load properly

correction, my router is a CM1000.

Message 2 of 5
FURRYe38
Guru

Re: Sub domain of a webpage won't load properly

Try a different browser? 

That site works for me on Mac and Opera. 

 

Please post this here for your model router:

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/bd-p/home-wifi-routers-nighthawk

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v3.2.18.223/SRK30 V3.2.33.106)
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, RBK50, R7800, R7960P, EX7500/EX7700, XR450(v2.3.2.120) and WNHDE111
Message 3 of 5
Sleepy_one
Aspirant

Re: Sub domain of a webpage won't load properly

Different browser does not work.

Message 4 of 5
FURRYe38
Guru

Re: Sub domain of a webpage won't load properly

Factory reset the router and set up from scratch. Walk thru the setup wizard of the router and let it set up the connection. 

Besure to clear any browser caches. Then try the site after this.

Try a different PC to see if same thing happens there. 

Might set some custom DNS on the router as well, like cloudfare and quad9. 

 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v3.2.18.223/SRK30 V3.2.33.106)
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, RBK50, R7800, R7960P, EX7500/EX7700, XR450(v2.3.2.120) and WNHDE111
Message 5 of 5
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