× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973
Reply

Submitted support request but no response after 6 days

ramon-rocha
Follower

Submitted support request but no response after 6 days

Hi guys, I submitted a support request about a week ago for an issue I'm having with my XR500 but I have yet to hear anything back.  Is this normal?  I'm still in the 90-day support window.  Does anybody have an email address or phone number I could use to follow up?  Thanks.

Model: XR500| Nighthawk Pro Gaming Router
Message 1 of 2
Netduma-Fraser
NetDuma Partner

Re: Submitted support request but no response after 6 days

Hi ramon, if you log in here you should see a 24/7 support number that you can call: http://support.netgear.com/
Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 1556 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series