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Unable to install Plex V1.0.1.34

Xrv
Guide
Guide

Unable to install Plex V1.0.1.34

I am not able to install Plex server after updating to the latest firmware V1.0.1.34. I did a factory reset after installing the firmware and I try two different USB drives without any success.
Model: XR700|Nighthawk Pro Gaming Router
Message 1 of 16
Netduma-Fraser
NetDuma Partner

Re: Unable to install Plex V1.0.1.34

The timezone may be inaccurate on the router, update the timezone to your region and then try to update plex again.
Message 2 of 16
Xrv
Guide
Guide

Re: Unable to install Plex V1.0.1.34

I already double checkt and the time zone it's correct. I had similar problem before when I used the DNS addres from vpn provider but that was with a previous firmware. Any new suggestions?
Message 3 of 16
Netduma-Fraser
NetDuma Partner

Re: Unable to install Plex V1.0.1.34

So you're not doing that again this time? How is the XR connected to your setup is it behind a modem or a modem/router?
Message 4 of 16
Xrv
Guide
Guide

Re: Unable to install Plex V1.0.1.34

It's correct, I am not doing that.
The router is direct connected to the internet, it's not behind modem.
Message 5 of 16
Netduma-Fraser
NetDuma Partner

Re: Unable to install Plex V1.0.1.34

I think creating a ticket would be best for this issue as it is a Netgear feature: http://support.netgear.com/
Message 6 of 16
andmas81
Guide

Re: Unable to install Plex V1.0.1.34

Me out

Hi, I have the same problem, did you get a fix from netgear it's starting to stress me out

Message 7 of 16
Xrv
Guide
Guide

Re: Unable to install Plex V1.0.1.34

No it's not fixed. I opened the support ticket two days ago but I didn't get response from Netgear yet.
Message 8 of 16
andmas81
Guide

Re: Unable to install Plex V1.0.1.34

have you tried rolling the firmware back?

Message 9 of 16
Xrv
Guide
Guide

Re: Unable to install Plex V1.0.1.34

Yes without success.
Message 10 of 16
andmas81
Guide

Re: Unable to install Plex V1.0.1.34

Same here. I just tried it too. I do have a bespoke firmware .18v they made for me as it took Netgear 9 months to make mine stable. I might try that but not holding my hope up. This is a brand new router, only installed it today. it was my 5th RMA. Losing faith in the brand now.

Message 11 of 16
Xrv
Guide
Guide

Re: Unable to install Plex V1.0.1.34

What you mean that is your 5 rma?
Did you get your router replaced by Netgear?
Message 12 of 16
andmas81
Guide

Re: Unable to install Plex V1.0.1.34

Yes this is my 5th replacement since December 2018. When I did the firmware upgrade last week it killed my router and wouldn’t boot up so they sent me a new one. Set it up today and that’s when Plex became unavailable.
Message 13 of 16
Xrv
Guide
Guide

Re: Unable to install Plex V1.0.1.34

That really sucks. This is my second router that I bought recently. The first one i sold because lack of upgrades.
When they started to invite people for DumaOS 3.0 beta then I decided to purchase the router. Then I realized that the beta invite was only for xr500.
Message 14 of 16
andmas81
Guide

Re: Unable to install Plex V1.0.1.34

It’s been absolutely perfect for a solid year after all the problems I had in first 9 months. Wish I’d not upgraded the firmware now 😞
I use Plex for everything and now I’m screwed until it’s fixed. Keep me updated on any fixes
Message 15 of 16
Xrv
Guide
Guide

Re: Unable to install Plex V1.0.1.34

I believe that the only solution for our problem is to get the beta DumaOS 3.0.
And yes the main purpose when I purchased the route was Plex server.
Message 16 of 16
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