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edddennis's avatar
edddennis
Aspirant
Mar 13, 2022
Solved

Unable to watch BT HD TV error IPC 6023 using Netgear XR500

Hello all,   I have recently purchase the XR500 and immediately I am encountering numerous errors which are very frustrating - was not expecting to have such issues and needing to have done mountai...
  • Netduma-Fraser's avatar
    Netduma-Fraser
    Mar 13, 2022
    Glad to hear that is working. The Nest may only be able to connect to 2.4GHz so disable Smart Connect in WiFi settings and connect it manually to 2.4GHz and see if that works. Port forwarding shouldn't be necessary as UPnP is enabled by default. Speeds could be due to your QoS settings but check the Device Manager table view (click the 3 line horizontal icon) and see what the link speeds are for the ports, if they're restricted to 100Mbps you'll need to try different ethernet cables to get better speeds.