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Orbi WiFi 7 RBE973
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Uninvited device

JoeFI
Apprentice

Uninvited device

Hi, there is a an xbox connected to my network, I don't own one. I have changed the password and it's still connected and when I try to delete it says it's online so I cannot. Can anyone help please?

Model: XRM570|Nighthawk Pro Gaming Router and Mesh WiFi System
Message 1 of 6
plemans
Guru

Re: Uninvited device

does it show connected hardwired or wireless? 

Message 2 of 6
JoeFI
Apprentice

Re: Uninvited device

It shows as connected wirelessly

Message 3 of 6
plemans
Guru

Re: Uninvited device

Are you seeing it through the browser? or the app?

You cahnged the wireless password? 

how about changing the ssid? 

I'd start with changing the ssid and then when connecting devices back to the wireless, check to see what each is called. maybe the system is mis-identifying a device. 

Message 4 of 6
JoeFI
Apprentice

Re: Uninvited device

It was the browser. I managed to delete it eventually. I've removed my devices that had doubled up as wireless and wired where I was testing connection differences. I'll keep an eye out for it reconnecting. But thanks for your help
Regards Joe
Message 5 of 6
plemans
Guru

Re: Uninvited device

glad to see you got it figured out!

Message 6 of 6
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