Re: Using XR500 and unable to connect to shared PC with file explorer

Funstuff · ‎2021-04-14

Hello,

I have been working on this for awhile now, I am using the XR500 DumaOS 3.0 beta .120 build but I doubt that is the issue.

I am guessing it is a DNS issue somewhere but after searching the DNS issues people are having with Netgear/Duma routers I think I am more confused 🙂

I can ping remote PC by name and IP

nslookup returns:

C:\WINDOWS\system32>nslookup jt
Server: UnKnown
Address: xxxxxxxxxxxxxxx

*** No internal type for both IPv4 and IPv6 Addresses (A+AAAA) records available for jt

I am able to remote login to the remote PC, I got FTP working with port forwarding on, hhowever when I try to use file explorer to open any shared directory or drive on the remote PC I get:

[img]https://i.imgur.com/LbiTBnE.png[/img]

I have not tried making my own hosts file, that seems a bit ancient now days and have not messed with doing a DNS server. Although after reading issues others have that might be the case.

Any help appreciated, thanks,

John

Netduma-Liam · ‎2021-04-15

Hey John,

Thanks for all the information! Could you give us a better idea of your environment and where your PC and the remote PC sit in it?

Funstuff · ‎2021-04-15

@Netduma-Liam Sorry, providing more info.

These are two home PCs. Both are running Operating System: Microsoft Windows 10 Professional (x64) Build 19042.928 (20H2).

Everything is hardwired with cat8 as far as the devices concerned.

The PCs are about 6 ft apart and each are connected to the router with 10ft of cable to the XR500 which is about 2-3 feet from each PC.

The modem is right next to the XR500

Router modifications:

Changed router IP

Added both PCs to the address reservation table due to suggestion from beta test and the device manager on the router.

Windows defender firewall

Bitdefender

No VPN

Modem: MB8600

Router XR500 is running DumaOS V2.3.2.120

PCs: Asus G11CD

Digital Storm semi-self picked build

68-72 degrees, no precipitation, just kidding

Not sure what all you are looking for, just let me know if you need more.

John

Funstuff · ‎2021-04-20

@Netduma-Liam Oh my, I am soooo sorryy, I responded to this a while back but it must not have gotten sent or something. Anyway I'll retype.

Ok they are 2 machines running: Operating System: Microsoft Windows 10 Professional (x64) Build 19042.928 (20H2)

Asus G11CD

Digital Storm build

Modem: Motorola MB8600

Router XR500 build v2.3.2.120 beta

Everything is hardwired, cat8

The PCs are approximately 6 feet apart and the modem and router are on a table in between about 2-3 feet from either PC.

Changes to router are:

IP of router

Both PCs are set in the IP reservation table due to previous test for device manager issues on the router

DNS servers set to cloudflare and Cisco

QOS disabled per suggestion for the e-mail logs crap I have been messing with.

IPV6 enabled with auto detect

I think that is it, holler if you need more.

Thanks,

John

Funstuff · ‎2021-04-20

@Netduma-Liam My reponses are not getting posted, trying a 3rd time. I am sooooo sorry I thought I replied to this several days ago.

PCs:

G11CD

Digital Storm build

Both running Operating System: Microsoft Windows 10 Professional (x64) Build 19042.928 (20H2)

Modem: Motorola MB8600

Router: XR500 v2.3.2.120 beta

Cables: cat8

The 2 PCs are about 6 feet apart and the modem and router are on a table about 2-3 feet away from the PCs. Everything is hardwired pertaining to this scenario. There are wireless things but not involved.

Router changes

IP of router

both PCs are in the IP reservation table for another test of the router device manager

QOS disabled per suggestion from messing with the router e-mailing logs I have been messing with

IPV6 enable auto detect

DNS set to Cloudflare and Cisco

I think that is it, holler if you need more.

Thanks,

John

Funstuff · ‎2021-04-22

@Netduma-Liam This is my 4th reply to this and it is getting very irritating retyping everything. At first I thought it was my issue but I don't think so. Trying again...

The 2 PCs are:

Asus G11CD

Digital Storm build

Both using Operating System: Microsoft Windows 10 Professional (x64) Build 19042.928 (20H2)

Modem: Motorola MB8600

Router: XR500 v2.3.2.120 beta

The 2 PCs are both hardwired to the XR500 router with cat8. They are approximately 6 feet apart and 2-3 feet each from the router and modem which are in a table in bewteen.

There are some wireless devices but not involved in this scenario.

Router changes:

IP of router

PCs IP addresses are in the reservation table per a test for the device manager

IPV6 enabled, auto detect

DNS severs are Cloudflare and Cisco

Sorry for the delay, I thought my posts were being posted,

John

Netduma-Liam · ‎2021-04-23

Sorry to hear that your posts were not being made!

Could you confirm if you have access to the shared driver with both PCs connected directly to the modem? This means we'll know if this is something we can adjust in DumaOS/Netgear settings to make this work!

Funstuff · ‎2021-04-23

@Netduma-Liam Unfortunately my modem only has one rj-45, so do not think it is possible.

I do have an old Netgear MR314 router I could hook up. Would that be sufficient to test your theory?

Netduma-Fraser · ‎2021-04-23

Yes that could work.

Just to check, have you allowed both PCs to be discoverable on the local network? https://www.windowscentral.com/how-configure-network-discovery-windows-10-0

Funstuff · ‎2021-04-23

@Netduma-Fraser Looks like my previous posts caught up.

Ok, I hooked up the MR314 and same error, I also completely uninstalled Bitdefender, liking that security program less and less each day. It blocked me from logging into my modem, sheesh. I'l worry about that leater.

Below are screen shots of the network pages for each PC

[img]https://i.imgur.com/XGDTuhm.png[/img]

and

[img]https://i.imgur.com/2zHtX69.png?1[/img]

This is a net share of the remote PC

[img]https://i.imgur.com/HdfVBO7.png?1[/img]

I have FTP set up as I have mentioned

I have printer sharing working

I can remote login several ways

Next image is pings and nslookup from main/host PC

[img]https://i.imgur.com/6sqcgE1.png?1[/img]

Netduma-Fraser · ‎2021-04-24

Could you try disabling IPv6 please and see if it works?

Funstuff · ‎2021-04-24

@Netduma-Fraser and @Netduma-Liam

Thank you both for trying to help me with this, I really appreciate it. I have not figured it out but I do believe it is not a router issue, which you two probably knew or guessed already 🙂

Feel free to close this or whatever you need to do.

John