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Forum Discussion

Subbububbu's avatar
Sep 12, 2018
Solved

WAN MAC ID of the XR 500

Hi!
My ISP requires the WAN MAC ID of my XR500 to complete the PPPoE authentication procedure. I believe I accidentally provided the device MAC ID at the back of the router instead and that didn't work.

Is there any way I can obtain the WAN MAC ID of my device? Thanks!!
  • Isn't the default WAN/Internet interface MAC visible in Settings > Internet Setup ?

     

    When I have it right, it's the LAN MAC +1.

3 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Isn't the default WAN/Internet interface MAC visible in Settings > Internet Setup ?

     

    When I have it right, it's the LAN MAC +1.

    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      As above you can see the router MAC address at the bottom of the Internet Setup page.
    • Subbububbu's avatar
      Subbububbu
      Guide
      You're absolutely right, Thank you so much!

      It also didn't occur to me that the WAN MAC can be set, so instead of going through the hassle of calling up my ISP, I just changed the MAC ID to that of my old router. The +1 bit is true!

      Thanks again