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Forum Discussion
WiFi and Hardwire speed slow
Im getting 83 mbps upload and 92 mbps download when i use the xr500. When using my isp router im getting 240 mbps for up and down which is very close to what i pay for. My connecting is through a ca...
so I have set up a return but I also found my gateway that I used before switching to just a router since trying the gateway i have gotten my upload speeds right around normal however my download is no down to under 10mpbs. Any suggestions on this?
The gateway model is Arris NVG468MQ
So now that you've reinstalled your isp gear, you're speeds are the same as they were on the netgear?
Its not the >200mbps that you were reporting?
Then I'd be looking at your isp's line and modem.
- When I use just the modem from my isp I get the speeds I’m supposed 200+ up and down however when I hook the XR500 up I’m only getting 10 down but 200+ upload. I’m hooking the XR500 into the modem instead of the ont
What modem did you hook to the ONT? is it a combo device?
you'd prior posted the ont's info.
https://kb.netgear.com/23734/How-to-set-up-NETGEAR-router-as-AP-with-Verizon-FiOS-router
- Yea it’s a combo device
If its a combo device, try putting the netgear in AP Mode. That way you're not in a double nat
wont putting it AP mode disable the qos benefits
yes but you only want 1 router running in router mode on the network. these are your options.
1. leave the combo device in router mode and run the netgear in AP mode.
2. place the combo device in modem only/bridge mode. not all devices implement this properly.
- Ah ok I’m gonna try getting into contact with my isp to see about putting my modem in bridge mode
- You could try this: Get the MAC address of your previous router (it should be on a sticker on the underside of the router) then make the XR500 use that MAC address in Internet Setup, apply then reboot the router. This can sometimes bring back the speeds when the router is new to the setup.
