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Forum Discussion
KyleP6912
Apr 17, 2020Aspirant
WiFi and Hardwire speed slow
Im getting 83 mbps upload and 92 mbps download when i use the xr500. When using my isp router im getting 240 mbps for up and down which is very close to what i pay for. My connecting is through a ca...
plemans
Apr 21, 2020Guru - Experienced User
If its a combo device, try putting the netgear in AP Mode. That way you're not in a double nat
KyleP6912
Apr 21, 2020Aspirant
wont putting it AP mode disable the qos benefits
- plemansApr 21, 2020Guru - Experienced User
yes but you only want 1 router running in router mode on the network. these are your options.
1. leave the combo device in router mode and run the netgear in AP mode.
2. place the combo device in modem only/bridge mode. not all devices implement this properly.
- KyleP6912Apr 21, 2020AspirantAh ok I’m gonna try getting into contact with my isp to see about putting my modem in bridge mode
- Netduma-FraserApr 21, 2020NetDuma PartnerYou could try this: Get the MAC address of your previous router (it should be on a sticker on the underside of the router) then make the XR500 use that MAC address in Internet Setup, apply then reboot the router. This can sometimes bring back the speeds when the router is new to the setup.