I have an XR500 with firmware V2.3.2.40 I had to do a reboot and when I did it stopped conecting to the internet. my isp is Frontier and it's an ethernet connection to the ONT. I tried spoofing the mac address of the Frontier router but that didn't work. I had to connect the Frontier router, call Frontier have them resetup the Frontier router then I called them back and had them release the ip address on the Frontier router then I was able to connect the XR500 and it connected to the internet.. Is that normal will I have to call Frontier every time I reboot the XR500 or loose power? By the way I had to call Frontier and have them release the ip address on the Froniter router for the initial setup of the XR500.
No you shouldn't have to do that at all. I'd suggest setting a static IP on the frontier for the XR500 and it should re-establish a connection after a reboot.
Thank you for the quick replies... I think I found a sort of solution aparently you can renew and release the ip address from the Frontier router without having to call Frontier but I haven't tried it yet.
