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Forum Discussion
SharkKnight
Jun 15, 2020Tutor
XR 450 loses internet randomly
Hi all, I'm trying to troubleshoot a problem that began a month after I bought the router, but has only become more and more prevelant. The internet on the router seems to drop out randomly. Thi...
SharkKnight
Jun 16, 2020Tutor
Yep, tried new cables. The only way to check the signal was to plug directly into the modem, and everytime I did that the internet seemed to be working. It's why I chalked it up to a router issue. Bought the router two months ago so I believe I'm still within warranty, I'll talk to support. Thank you so much!
plemans
Jun 16, 2020Guru - Experienced User
You should have 90 days of free support from date of purchase if it was new.
- Netduma-FraserJun 16, 2020NetDuma PartnerNext time this happens could you check in System Information please and see what it says for Connection Status?