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XR 500 Network map not showing wired xbox one x

jeremyg237
Luminary

XR 500 Network map not showing wired xbox one x

I have tried to reach out to a couple others forums on here without any solutions. The only way I can get the xbox one x to show up is either rebooting, unplugging or flushing cloud. This issue has started a few weeks ago and has not fixed itself. I cannot keep rebooting, unplugging (power)or flushing cloud. 

1. Firmware is up to date.

2. XBOX is in energy mode.

3. XBOX is wired

4. My sons wireless xbox is showing in network map.

5. Turned UPnP on.

6. Owned original netduma and very familiar with routers etc.

7. Also tried deleting xbox and adding it back. Did not work.

8. Unpluging ethernet from xbox and plugging back in also did not work.

 

Please help me fix this.

 

 

 

 

Model: XR500| Nighthawk Pro Gaming Router
Message 1 of 155

Accepted Solutions
jeremyg237
Luminary

Re: XR 500 Network map not showing wired xbox one x

I started this thread in January. Still not fixed. There is nothing that can be said on my disappointment with this issue. A gaming router that can see consoles and will not fix it. That is the issue. Also you lost a costumer. Once this thing breaks I am not going to get a netgear again.

View solution in original post

Message 119 of 155

All Replies
jeremyg237
Luminary

Re: XR 500 Network map not showing wired xbox one x

And yes I can play it online while it does not show in network.

Message 2 of 155
FURRYe38
Guru

Re: XR 500 Network map not showing wired xbox one x

What broswer are you using? Try FF or Opera? Same thing? 

Disable Instant On? 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode  | Wifi Router RBE971 | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MK93S, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000,

Message 3 of 155
jeremyg237
Luminary

Re: XR 500 Network map not showing wired xbox one x

I use google crome, which they recommend.

Message 4 of 155
Netduma_Jack
NetDuma Partner

Re: XR 500 Network map not showing wired xbox one x

Could you try disaling Instant On to see if that fixes the problem?

Message 5 of 155
FURRYe38
Guru

Re: XR 500 Network map not showing wired xbox one x

Try FF or Opera? Same thing? 


@jeremyg237 wrote:

I use google crome, which they recommend.


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode  | Wifi Router RBE971 | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MK93S, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000,

Message 6 of 155
jeremyg237
Luminary

Re: XR 500 Network map not showing wired xbox one x

Tried Opera and it did not work.

 


 


 

Message 7 of 155
Netduma-Fraser
NetDuma Partner

Re: XR 500 Network map not showing wired xbox one x

Did you try Jack's suggestion?
Message 8 of 155
jeremyg237
Luminary

Re: XR 500 Network map not showing wired xbox one x

So I think I fixed the issue for me. I changed IPV6 from auto detect to auto config. Now the xbox is showing in network map.

Message 9 of 155
FURRYe38
Guru

Re: XR 500 Network map not showing wired xbox one x

If your ISP doesn't support IPv6 natively, you can disable it. 


@jeremyg237 wrote:

So I think I fixed the issue for me. I changed IPV6 from auto detect to auto config. Now the xbox is showing in network map.


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode  | Wifi Router RBE971 | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MK93S, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000,

Message 10 of 155
MyuuKun
Tutor

Re: XR 500 Network map not showing wired xbox one x

I am starting to think that it's a firmware/OS issue, I have the same issues with the device list. when the device shows offline it doesn't show up in the network traffic monitor and I suspect it won't be managed by the QOS filters either. As an FYI only 5 devices will show up on the network traffic monitor.

 

I went to the DumaOS forums and found many threads with this exact issue for the Nighthawk but I found a lot of the devs and admins replying to threads so you may have more luck there.

Message 11 of 155
Netduma-Fraser
NetDuma Partner

Re: XR 500 Network map not showing wired xbox one x

Great to hear that Jeremy, thanks for the update. Myuu, did you try Jeremy's suggestion above?
Message 12 of 155
jeremyg237
Luminary

Re: XR 500 Network map not showing wired xbox one x

2. XBOX is in energy mode. I never had it in instant mode.

Message 13 of 155
Netduma-Fraser
NetDuma Partner

Re: XR 500 Network map not showing wired xbox one x

Your issue is resolved now though?
Message 14 of 155
FURRYe38
Guru

Re: XR 500 Network map not showing wired xbox one x

Did you try Jeremy's fix by disabling IPv6? 


@MyuuKun wrote:

I am starting to think that it's a firmware/OS issue, I have the same issues with the device list. when the device shows offline it doesn't show up in the network traffic monitor and I suspect it won't be managed by the QOS filters either. As an FYI only 5 devices will show up on the network traffic monitor.

 

I went to the DumaOS forums and found many threads with this exact issue for the Nighthawk but I found a lot of the devs and admins replying to threads so you may have more luck there.


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode  | Wifi Router RBE971 | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MK93S, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000,

Message 15 of 155
FURRYe38
Guru

Re: XR 500 Network map not showing wired xbox one x

So is the system now working with IPv6 disabled? 


@jeremyg237 wrote:

2. XBOX is in energy mode. I never had it in instant mode.


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode  | Wifi Router RBE971 | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MK93S, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000,

Message 16 of 155
jeremyg237
Luminary

Re: XR 500 Network map not showing wired xbox one x

So I think I fixed the issue for me. I changed IPV6 from auto detect to auto config. Now the xbox is showing in network map.

I never said I disabled it.

Message 17 of 155
jeremyg237
Luminary

Re: XR 500 Network map not showing wired xbox one x

Well that is now not working. My sons wifi connected xbox is showing but my wired one is not. Frustrating to say the least. 

Message 18 of 155
Netduma-Fraser
NetDuma Partner

Re: XR 500 Network map not showing wired xbox one x

Check the other online devices with the IP from the console network settings, has it been detected as a different device?
Message 19 of 155
jeremyg237
Luminary

Re: XR 500 Network map not showing wired xbox one x

Nothing else is wired. I also turned off all wfi devices as well just in case. 

Message 20 of 155
jeremyg237
Luminary

Re: XR 500 Network map not showing wired xbox one x

Now none of the xbox's in the house are showing. Old xbox one nad xbox one x is not showing. It has to be a firmware issue.

Message 21 of 155
Netduma-Fraser
NetDuma Partner

Re: XR 500 Network map not showing wired xbox one x

In the console network settings is it getting an IP address that corresponds to the router?
Message 22 of 155
jeremyg237
Luminary

Re: XR 500 Network map not showing wired xbox one x

Its showing N/A on the network map. Good catch.

Message 23 of 155
jeremyg237
Luminary

Re: XR 500 Network map not showing wired xbox one x

ANd the xbox is on and connected to the internet.

Message 24 of 155
Netduma-Fraser
NetDuma Partner

Re: XR 500 Network map not showing wired xbox one x

The network settings on the console show an IP address that definitely shows its connected to the router?
Message 25 of 155
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