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Orbi WiFi 7 RBE973
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XR1000 Duma OS 3.0 Fails to load

Joe_MS_39565
Aspirant

XR1000 Duma OS 3.0 Fails to load

XR1000 Duma OS 3.0 Fails to load

 

http://192.168.1.1/desktop/index.html#com.netdumasoftware.desktop

 

Getting the following message:

 

"Missing JSON response."

Message 1 of 6
FURRYe38
Guru

Re: XR1000 Duma OS 3.0 Fails to load

Did you update or send the FW file using a wired PC and web browser?

Try re-loading the FW file then do a factory reset by pressing the reset button for 10 seconds then release. Clear out all broswer caches then walk thru the setup wizard.

Message 2 of 6
Netduma-Fraser
NetDuma Partner

Re: XR1000 Duma OS 3.0 Fails to load

What firmware version are you on? What web browser/device are you using to access it? Does it load any of the interface at all? Good advice above.
Message 3 of 6
Joe_MS_39565
Aspirant

Re: XR1000 Duma OS 3.0 Fails to load

Nighthawk XR1000

 

FW Version: 1.0.0.58

 

BTW - firmware was updated months ago and DumaOS was working fine. Just suddenly stopped working.

 

Opera web browser - updated

Message 4 of 6
FURRYe38
Guru

Re: XR1000 Duma OS 3.0 Fails to load

Has a factory reset and setup from scratch been performed since last FW update? 

Message 5 of 6
Netduma-Liam
NetDuma Partner

Re: XR1000 Duma OS 3.0 Fails to load

This firmware was released recently so I suspect your XR1000 updated to it automatically.

 

Could you please also confirm if you're able to access the interface via routerlogin.net?

Message 6 of 6
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