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Forum Discussion
SentinelForce
Sep 24, 2023Aspirant
XR1000 - No longer password protected
Woke up this morning to find that our router to the house is no longer secure. Both connection points are now unprotected and I can't access the routerlogin "404 not found" What should I do? I've ...
FURRYe38
Sep 24, 2023Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Does the modem have a built in router and wifi as well?
Yes, Factory reset and setup from scratch maybe needed on everything.
- SentinelForceSep 24, 2023Aspirant
Ok so this router is directly connected to our houses NBN box as we're in Australia. The cable in use is the one it came with out of the box though i do have a Cat6 cable one on hand i can swap with.
I am not sure how to find the info you asked for.- FURRYe38Sep 24, 2023Guru - Experienced User
There should be markings or a sticker on the NBN box giving model and branding information.