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XR1000 dumaOS not loaded yet

sdog1010
Tutor

XR1000 dumaOS not loaded yet

Hi I have a XR1000 Router and when i try to log in with the 192.xxx.x.x it comes up with dumaOS not loaded yet. Can someone help?

 

Firmware Version: V1.0.0.64_1.0.49

Message 1 of 17
sdog1010
Tutor

Re: XR1000 dumaOS not loaded yet

add: the router is connected to a netgear CM1000v2 modem

Message 2 of 17
Netduma-Liam
NetDuma Partner

Re: XR1000 dumaOS not loaded yet

Can you disconnect the power cable from the XR1000 for ten minutes, then reconnect it again and after a few minutes see if you're able to access the interface?

Message 3 of 17
sdog1010
Tutor

Re: XR1000 dumaOS not loaded yet

explain to me like im a two year old what the R2 is 😂

Message 4 of 17
FURRYe38
Guru

Re: XR1000 dumaOS not loaded yet

Be sure to clear out all browser caches before entering the XR1000s web page. 
Try a different browser. I use MS Edge here. 


@sdog1010 wrote:

Hi I have a XR1000 Router and when i try to log in with the 192.xxx.x.x it comes up with dumaOS not loaded yet. Can someone help?

 

Firmware Version: V1.0.0.64_1.0.49


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 5 of 17
sdog1010
Tutor

Re: XR1000 dumaOS not loaded yet

ive tried that

Message 6 of 17
FURRYe38
Guru

Re: XR1000 dumaOS not loaded yet

Has a factory reset and setup from scratch been performed since last FW update? Don't load any saved config files from backup. Just new install using MS Edge browser? 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 7 of 17
sdog1010
Tutor

Re: XR1000 dumaOS not loaded yet

how do i do that, im not super in depth in terms of networking

Message 8 of 17
FURRYe38
Guru

Re: XR1000 dumaOS not loaded yet

https://kb.netgear.com/24233/How-do-I-erase-the-configuration-settings-on-my-Nighthawk-router

 

Or press the reset button in back for 10 seconds then release. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 9 of 17
sdog1010
Tutor

Re: XR1000 dumaOS not loaded yet

i cannot login to the routerlogin.com thats when i get the error

 

Message 10 of 17
FURRYe38
Guru

Re: XR1000 dumaOS not loaded yet

192.168.1.1? 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 11 of 17
sdog1010
Tutor

Re: XR1000 dumaOS not loaded yet

192.168.1.1

routerlogin.com

routerlogin.net

 

all of these lead to the dumaOS not yet loaded

Message 12 of 17
FURRYe38
Guru

Re: XR1000 dumaOS not loaded yet

Press the reset button in back for 10 seconds then release. 

Be sure to clear the browser cache before trying 192.168.1.1 after you release the reset button. 

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 13 of 17
sdog1010
Tutor

Re: XR1000 dumaOS not loaded yet

ok... will try that tonight when i get home from class

Message 14 of 17
FURRYe38
Guru

Re: XR1000 dumaOS not loaded yet

I would disconnect the XR from the ISP modem before you reset it as well. 

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 15 of 17
sdog1010
Tutor

Re: XR1000 dumaOS not loaded yet

as stated above im using netgear CM1000v2 modem instead of an ISP provided one

Message 16 of 17
FURRYe38
Guru

Re: XR1000 dumaOS not loaded yet

Ah got cha, early here. Off to get some hot tea. 

 

Reset should get you going. 
Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 17 of 17
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