XR1000 geo filter completely fubar

[PapaLung]

Has anyone ever seen this issue before?? (photos added)

[Netduma-Fraser · Accepted solution]

Haha no worries, it's always good to check in if you can't resolve it yourself. It's only happened this weekend while I'm on duty so the team will be able to look at it for the first time tomorrow but I'm sure it'll be an easy fix.

[Netduma-Fraser]

When did it occur, just accessing the page or clicking a setting? It may be related to the cloud issue we are aware of and will be looking into tomorrow.

[PapaLung]

The first photo comes up if I try to use a setting, this photo comes up when I first access the geofilter page.

[PapaLung]

Oh, and it started sat morning after installing a firmware version given to me by a technician.

[Netduma-Fraser]

Thanks for that, it's definitely related to the cloud issue so check back in a day and it should be resolved

[PapaLung]

Hey, thanks!!!! I knew I should've asked here first, I spent HOURS reading articles, on the phone, downloading firmware and factory resetting this thing by myself and with lvl 2 help, and nobody mentioned a cloud issue EVER!!! , fml. I'm going to go cry quietly in my mancave now.

[Netduma-Fraser · Accepted solution]

Haha no worries, it's always good to check in if you can't resolve it yourself. It's only happened this weekend while I'm on duty so the team will be able to look at it for the first time tomorrow but I'm sure it'll be an easy fix.