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Re: XR1000 haserl CGI Error
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Re: XR1000 haserl CGI Error
Does it reset if you reboot accessing the interface via a PC?
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Re: XR1000 haserl CGI Error
Do yourself a favor and return this POS. I've gone through 2 XR700s and now 3 XR1000s. They all exhibit the same DNS issue that Netgear has been working on for more than a year. The config issue you are running in to, is also a known issue that Netgear hasn't fixed either.
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Re: XR1000 haserl CGI Error
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Re: XR1000 haserl CGI Error
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Re: XR1000 haserl CGI Error
So thank you for recommending I return my XR1000, received my replacement today and I tested rebooting via the mobile app and the router kept my config after the reboot.
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Re: XR1000 haserl CGI Error
OK thanks for letting us know, give us a shout if you need any further assistance.
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Re: XR1000 haserl CGI Error
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Re: XR1000 haserl CGI Error
Yup. The whole XR line is plagued with issues.
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Re: XR1000 haserl CGI Error
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Re: XR1000 haserl CGI Error
I just received ths new router 2 days ago, gues what error message I received this morning when trying to login to the router?
haserl CGI Error
Failed to readline from 'config get DumaOS_Theme_Version'
I have a feeling I need to try and return router to best buy and go back to my AX3000 series, just a dissapointment!
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Re: XR1000 haserl CGI Error
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Re: XR1000 haserl CGI Error
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Re: XR1000 haserl CGI Error
I called NetGear and they only allow exchange of router. I will try Best Buy, their original return policy was 15 days but now that I have this new serial number, I've only had this new router since Tuesday 6/8/21. Maybe Best Buy will honor or allow me to exhange for another router model. Thanks again
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Re: XR1000 haserl CGI Error
I had this same issue a month ago with myu XR500 which i had without issues for about 1 and a half years then i started getting very very bad connection, after doing the factory reset i would set my admin/password and try to log in immediately after to configure it and the:
Failed to readline from 'config get DumaOS_Theme_Version'
error would come up, so I upgraded to the XR1000, it has been about a month and a half, i am getting 2.4ghz speed of 0.8mbps and 5ghz speed of above 100mbps at the second floor of my house, so i came downstairs and tested again with only slightly better results (i have 1gbps internet speed). When i tried to adjust the settings I got the same error:
Failed to readline from 'config get DumaOS_Theme_Version'
I think this duma thing is just bad, im going to return the router and get a Linksys or the ROG. Absolutely disappointed, what a waste of $350, luckily i am within the return period. I'll never use a netgear product again.
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Re: XR1000 haserl CGI Error
Sorry to hear of your experience and feelings towards the XR1000 - did you try fully disabling QoS from the three-line menu in Congestion Control and re-test the speeds? If you'd like to troubleshoot this issue please let us know and we'd be happy to help.
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Re: XR1000 haserl CGI Error
Apologies, that was in response to jhdez.
What did Best Buy say in regards to your return?
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Re: XR1000 haserl CGI Error
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Re: XR1000 haserl CGI Error
so, I was working on moving my game room upstairs and I unplugged power to the router. When I plugged it back in the networks name changed to Netgear and Netgear-5G, some weird stuff man. So i had to do a factory reset. looks like it is not letting me log in to DUMA OS/Configuration page. Im gonna keep it for now, one more chance, but man are these gaming routers finicky as hell.
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Re: XR1000 haserl CGI Error
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Re: XR1000 haserl CGI Error
After sitting without issues, this is now happening again.
I tried to log in to the router and i get the same hasserl CGI error I did before. 😞
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Re: XR1000 haserl CGI Error
What firmware version are you currently running? Netgear released a new firmware for the XR1000 a few days ago, have you updated to that automatically? You can find it here if not: https://www.netgear.com/support/product/xr1000.aspx#Firmware%20Version%201.0.0.58
Please ensure you factory reset after the upgrade!
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