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Forum Discussion
DiscreetLee
Jun 14, 2022Follower
XR1000 won’t load Geo Filter or Ping Heatmap
I’ve tried everything. I’ve tried rolling back updates then updating to the newest firmware, I’ve tried using edge, I’ve tried disabling armor, I’ve tried resetting. I just don’t know what else to do ...
kondeee
Jul 16, 2022Aspirant
Hello,
I’m having the same problem my geo filtering and ping heat map aren’t loading at all. It keeps on telling me raps not loaded
I’m having the same problem my geo filtering and ping heat map aren’t loading at all. It keeps on telling me raps not loaded
Netduma-Fraser
Jul 17, 2022NetDuma Partner
kondeee reboot the router, wait 2 minutes then try accessing and they should load correctly.
- kondeeeJul 17, 2022AspirantI rebooted and waited and it’s still saying the same thing. Should I factory reset my router?
- Netduma-FraserJul 17, 2022NetDuma Partnerkondeee, does the System Information page load? If so go to that page, then in the Rapp panel menu ≡ change the retries to 5, reboot from the interface, wait 2 minutes before accessing and see if it works then please.
- kondeeeJul 17, 2022AspirantBeen doing this for the past hour and still the same results
- Netduma-FraserJul 17, 2022NetDuma PartnerOkay try a factory reset then please, again wait 2 minutes before you access, also when going through setup don't enable Armor
- louie0827Sep 04, 2022Aspirant
rebooted router, geo filter wont work on PC macbook anymore, tried a couple more reboots still same message.
- Netduma-LiamSep 05, 2022NetDuma Partner
Could you please clear your browser's cache/try accessing the interface from an incognito/private window? See if Geo-filter can then load properly after that.