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XR450 Dropping Internet

qluri
Aspirant

XR450 Dropping Internet

I have a Cm1000 modem hooked up to my just delivered yesterday xr450 gaming router. Yesterday the connection was great and never dropped a single time. Today everyone is using it for school and work and it has dropped internet about 5 times.
Message 1 of 4
Netduma-Fraser
NetDuma Partner

Re: XR450 Dropping Internet

Do wireless and wired devices both go down? If you connect direct to the modem is the connection down as well?
Message 2 of 4
qluri
Aspirant

Re: XR450 Dropping Internet

The modem only has 1 ethernet port so I can't test going through the modem and checking dropped wireless at the same time.
Message 3 of 4
Netduma-Fraser
NetDuma Partner

Re: XR450 Dropping Internet

If you unplug the router you could do it that way but appreciate it isn't ideal. Does the connection regain itself or do you need to reboot? Take a look in System Information at the log panel, are there any entries that line up with the disconnects?
Message 4 of 4
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