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Forum Discussion
Toolguns
Sep 01, 2019Aspirant
XR450 Nighthawk - Slower speeds than my default Spectrum Modem?
I'm having issues with internet speeds using my new XR450 Nighthawk Router and would like some help in figuring out what is happening. 1. First time I installed it and configured through DUMAS,...
- Sep 17, 2019Even more so I think this is due to your PC ethernet adapter, I'd even suggest perhaps replacing this (if possible) or finding a 1gps USB to ethernet adapter and testing with that (could take back for refund if it doesn't work) and see if that is the cause. The only device this is happening on is that one so that is where I would look first. You can get higher than you pay for sometimes, depends on the demand in the area usually. Yes possible their modem locked speeds down as well.
Toolguns
Sep 17, 2019Aspirant
I think I may have figured out what the problem might be, but I guess I'll never know unless I upgrade my Internet Speed with Spectrum... (Something I realistically don't need right now)
The plan I'm paying for with my ISP is 100MBPS Down / 10MBPS UP...
I checked the Ethernet settings and tried changing to 1.0GBPS but Ethernet won't work, I suppose it's because I'm paying for the cheaper plan and Network won't accept the connection.
The interesting factors that I cannot make any sense of here, maybe you guys can chime in and throw me some ideas as to why this is happening...
1. Modem hardwired to PC, gets exactly 100 MBPS Down and 10 MBPS Down (What I'm paying for with Spectrum), HOWEVER, when XR450 is hardwired to PC I continue to see only 60MBPS and 10MBPS Up, so I am sacrificing 40MPBS of my paid internet plan when using the XR450 with my PC, all other devices have increased internet speeds.
2. After XR450 is setup, my WiFi Speeds are HIGHER at 250MBPS and 12 MBPS UP.
This same test is coming up under PS4 (hardwired), so the only device that is being throttled is my PC for some reason...
3. When checking "Diagnostics" tab on my PC under "Link Speed" it does show my Gateway sucessefully pinged to IP and shows:
"Cable Link Status: Passed
The Adapter is configured to force the speed to a low speed".
Is this because my ISP is telling the adapter to run slower?
I still don't get why Modem tells my network adapter to run at 100MBPS Down, but when the XR450 is in place the Adapter is only downloading at 60MBPS.
Also, how is it possible that I'm getting 200-250MBPS download speeds via WiFi and on my hardwired PS4, how am I getting away with better internet speeds when using the XR450 router when I'm paying Spectrum for a 100MBPS plan?
What I really don't get is why I'm getting away with higher download speeds on my PS4(Hardwired) and on all other devices via wifi, seeing 200MBPS download...
Is this a bug of some kind?
It seems like a very weird anomaly, should I be worried that my router is defective and possibly reporting incorrect speeds(is that even possible?), really don't know how to make sense of the increased speeds on WiFi and my hardwired PS4 only while on my Windows PC i get almost half of the download speeds I'm supposed to get, I'm completely lost on this one.
Now that I think of it, the 200MBPS increase didn't occur until I upgraded my modem to the CM600... (While I was using Spectrum's Modem I was seeing 100MBPS)
So maybe that is the factor in the increased speeds?
FURRYe38
Sep 17, 2019Guru - Experienced User
What is the Mfr and model# of this Network adapter in your PC?
What is the Mfr and model# of this PC?
Do you have another PC with a wired GB network card installed to test and compare speeds?
I guarantee you'll see what you pay for on a wired connection on the XR500. I get 200/10 with my XR450 on mutliple LAN wired PCs.
Toolguns wrote:I think I may have figured out what the problem might be, but I guess I'll never know unless I upgrade my Internet Speed with Spectrum... (Something I realistically don't need right now)
The plan I'm paying for with my ISP is 100MBPS Down / 10MBPS UP...
I checked the Ethernet settings and tried changing to 1.0GBPS but Ethernet won't work, I suppose it's because I'm paying for the cheaper plan and Network won't accept the connection.
The interesting factors that I cannot make any sense of here, maybe you guys can chime in and throw me some ideas as to why this is happening...
1. Modem hardwired to PC, gets exactly 100 MBPS Down and 10 MBPS Down (What I'm paying for with Spectrum), HOWEVER, when XR450 is hardwired to PC I continue to see only 60MBPS and 10MBPS Up, so I am sacrificing 40MPBS of my paid internet plan when using the XR450 with my PC, all other devices have increased internet speeds.
2. After XR450 is setup, my WiFi Speeds are HIGHER at 250MBPS and 12 MBPS UP.
This same test is coming up under PS4 (hardwired), so the only device that is being throttled is my PC for some reason...
3. When checking "Diagnostics" tab on my PC under "Link Speed" it does show my Gateway sucessefully pinged to IP and shows:
"Cable Link Status: PassedThe Adapter is configured to force the speed to a low speed".
Is this because my ISP is telling the adapter to run slower?
I still don't get why Modem tells my network adapter to run at 100MBPS Down, but when the XR450 is in place the Adapter is only downloading at 60MBPS.
Also, how is it possible that I'm getting 200-250MBPS download speeds via WiFi and on my hardwired PS4, how am I getting away with better internet speeds when using the XR450 router when I'm paying Spectrum for a 100MBPS plan?
What I really don't get is why I'm getting away with higher download speeds on my PS4(Hardwired) and on all other devices via wifi, seeing 200MBPS download...Is this a bug of some kind?
It seems like a very weird anomaly, should I be worried that my router is defective and possibly reporting incorrect speeds(is that even possible?), really don't know how to make sense of the increased speeds on WiFi and my hardwired PS4 only while on my Windows PC i get almost half of the download speeds I'm supposed to get, I'm completely lost on this one.
Now that I think of it, the 200MBPS increase didn't occur until I upgraded my modem to the CM600... (While I was using Spectrum's Modem I was seeing 100MBPS)
So maybe that is the factor in the increased speeds?