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XR500 2.4G disabled after schedule wakeup

PatrickBear
Aspirant

XR500 2.4G disabled after schedule wakeup

I setup to use separated SSID for the 2.4G and 5G network. I scheduled to turn on/off the WIFI daily.  However, I found the 2.4G can't be wakeup sometimes, can't reenable through the control interface and must reboot.

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Netduma-Fraser
NetDuma Partner

Re: XR500 2.4G disabled after schedule wakeup

I'd suggest logging in here and making a ticket with Netgear, it is their feature so they may have a better idea of why it isn't working correctly. http://support.netgear.com/

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Netduma-Fraser
NetDuma Partner

Re: XR500 2.4G disabled after schedule wakeup

When this happens do you see the 2.4GHz SSID available on your devices or does it just not appear? So disabling the radio then enabling the radio in Advanced Wireless settings does nothing?
Message 2 of 4
PatrickBear
Aspirant

Re: XR500 2.4G disabled after schedule wakeup

When this happens do you see the 2.4GHz SSID available on your devices or does it just not appear?

  NO, the SSID disappered.

 

So disabling the radio then enabling the radio in Advanced Wireless settings does nothing?

  This method not work too.  Even tried to enable the Guest WIFI of the 2.4G, but still failed to wake it up.  The logs showed the actions were performed...

Message 3 of 4
Netduma-Fraser
NetDuma Partner

Re: XR500 2.4G disabled after schedule wakeup

I'd suggest logging in here and making a ticket with Netgear, it is their feature so they may have a better idea of why it isn't working correctly. http://support.netgear.com/
Message 4 of 4
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