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Forum Discussion
ErwinZ
Feb 24, 2019Tutor
XR500 Device Manager issues
Gents,
I'm experiencing odd things with the Device Manager view of the XR500:
1. Sometimes when I try to select a device, from either the Device table or the Device tree I get the error :...
Netduma-Fraser
Feb 24, 2019NetDuma Partner
1. As above, what web browser are you using? Do you see this issue in Google Chrome?
2/3. I'm wondering if the browser isn't updating the information on the view that's not shown properly, do you observe the same behaviour on Chrome? Is the device in a standby/rest mode? If so packets every so often will be transmitted, keeping the connection alive so you can't delete it.
2/3. I'm wondering if the browser isn't updating the information on the view that's not shown properly, do you observe the same behaviour on Chrome? Is the device in a standby/rest mode? If so packets every so often will be transmitted, keeping the connection alive so you can't delete it.
- ErwinZFeb 25, 2019Tutor
Gents,
Up to now I was using Safari on a Mac, but today I tested both Firefox and Chrome (all running on Mojava). All three browsers show exactly the same behaviour. So I'm afraid it has to do with some issues in DumaOS.
Both turning off the power, and removing the ethernet cable of my Airport Express still didn't result in getting it in the "Offline" status.
I'm a little reluctant to reboot the XR500. I gave all devices readable names, and I'm not sure if this information will be preserved after a reboot.
- FURRYe38Feb 25, 2019Guru - Experienced User
Names should persist during a reboot.
- Netduma-FraserFeb 26, 2019NetDuma PartnerThe names will save as long as you saved them on the device manager, which you will have if the show up. I would also suggest doing a back up in Settings > Administration that you could restore from in future if necessary.