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Re: XR500 Keeps Restarting

DolanC23
Aspirant

XR500 Keeps Restarting

Just got the XR500 and set it up last night. Sometimes a minute or ten minutes go by, and it restarts. Seems like others had the same issue as me but i'm not very good with this stuff. I've factory reset it once and nothing was fixed.

Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 5
Netduma-Fraser
NetDuma Partner

Re: XR500 Keeps Restarting

Sorry to hear you're having this issue. One of the common reasons this can happen is if it is plugged into a power extender with lots of other devices, it may not be receiving the full power. Could you try it directly connected to a wall outlet and see if that resolves the issue please?
Message 2 of 5
DolanC23
Aspirant

Re: XR500 Keeps Restarting

I'll try this now, thank you for the quick response.

Message 3 of 5
DolanC23
Aspirant

Re: XR500 Keeps Restarting

No luck, it just restarted again.

Message 4 of 5
Netduma-Fraser
NetDuma Partner

Re: XR500 Keeps Restarting

Did you purchase second hand at all? Are you using the correct power adapter for the router that was included in the box? It may be that you have a faulty router and may need to get it replaced.
Message 5 of 5
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