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Forum Discussion
XR500 Keeps disconnecting
Randomly throughout the day my XR500 router randomly disconnects itself stopping me from accessing internet/wifi. The strange part is none of the LED's on the router change colour. It can be quickly ...
what modem/gateway is it connected to?
Is it roughly the same time apart when its disconnecting? just curious what your isp has your lease times set for.
Do wired devices drop at the same time
It is connected to the virgin media superhub 3 which I belive is manafactured by Arris model noTG2492LG-VM
I will start taking notes as to when the dropouts occur. Only other wired device I have connected other than my PC is my Bridge for my phillips hue smart lighting.
Have you put the XR500's IP address into the superhub's DMZ?
How would I do this? I tried having a look but dont think this is possible whilst the superhub is in modem only mode?
I'm not a huge fan of the superhubs. I've seen to many people having issues with them connected to their router.
Try putting the super hub back in router mode. then disable its wifi and put the XR500's IP address into its dmz.