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XR500 Lan ports problem

pedro802
Aspirant

XR500 Lan ports problem

There is no problem with wifi, but sometimes I get disconnected when I connect ps4 with lan cable. and it will resume normal immediately.

There is no problem when I try to connect internet without router.
Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 6

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Netduma_Alex
NetDuma Partner

Re: XR500 Lan ports problem

Message 2 of 6

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Netduma_Alex
NetDuma Partner

Re: XR500 Lan ports problem

Message 2 of 6
pedro802
Aspirant

Re: XR500 Lan ports problem

my router's firmware version is v2.3.2.40
Is it different from what you offer?
Message 3 of 6
Netduma_Alex
NetDuma Partner

Re: XR500 Lan ports problem

The hotfix firmware I linked you to is based on the same version, BUT it has a small fix which stops dropouts. Apart from that fix, it is the same as the version you've got. 

Message 4 of 6
pedro802
Aspirant

Re: XR500 Lan ports problem

i have found the situation that when i playing 11vs11 game, lan port disconnect will happen.
If there are fewer people connected, there will be no problem.
Message 5 of 6
Netduma_Alex
NetDuma Partner

Re: XR500 Lan ports problem

That's weird. Do you get disconnected frequently when doing bandwidth intensive tasks like streaming 4K video or downloading game patches?

Message 6 of 6
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