XR500 — Nighthawk Pro Gaming Router does it support fiber optic

[ClickBait]

i was wondering if this router support fiber optic or not before it buy it.

Only reason is my current router keeps going out randomly not the motem just the router

[plemans · Accepted solution]

Try installing firwmare version 1.0.9.42 to the R7000. Then do a factory reset and a new install (don't use a backup configuration)

[ClickBait]

Only reason is my current router keeps going out randomly not the motem just the router

[plemans]

Most fibre companies give you an ONT or a gateway to convert from fibre to ethernet. 

That's what you'd connect the XR to. 

What current modem is your current router connected to?

its possible that its just a settings issue. 

[ClickBait]

yeah all they gave us was they put in the cord and pluged it into the motem then into the router and left

[ClickBait]

sorry ill send you a picture of the modem

[ClickBait]

[ClickBait]

here you go

[ClickBait]

Can you see that if not just send me your email and ill send it to you through that

[Netduma-Fraser]

Can't see the picture, you will have to attach it directly otherwise take a look on the underside of the modem and it will tell you the model. If the modem has a LAN ethernet port then the XR can be connected to it.

[plemans]

Looks like an Adtran 411.

It should work with the XR500

[ClickBait]

ok thank you we just have been having a problem with our current one where from 6:00pm to like 4:00 am its just keeps like triping and restarting the router and the motem does not do anything.

[plemans]

Whats your current router? 

[ClickBait]

It is a netgear night hawk ac1900 smart wifi router model R7000

[plemans · Accepted solution]

Try installing firwmare version 1.0.9.42 to the R7000. Then do a factory reset and a new install (don't use a backup configuration)

[ClickBait]

i should respond back in like 8 hours the router is not mine its my dads and ill have to wait for him to get off work in an hour to look at it.

[plemans]

Good luck!