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Orbi WiFi 7 RBE973
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XR500 No 1733 Mpbs Option On 5Hz Band

weeswolf
Aspirant

XR500 No 1733 Mpbs Option On 5Hz Band

The 5GHz band on my XR500 is limited to only "Up to 347 Mbps".  There are no other speed options, only this one.  Should I not have a 1733 Mbps option?

 

My firmware is version 2.3.2.114.

 

 

Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 5

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Netduma-Liam
NetDuma Partner

Re: XR500 No 1733 Mpbs Option On 5Hz Band

Yeah, as Plemans mentions, I'd suggest factory resetting as the issue occured after the update.

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Message 5 of 5

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Netduma-Liam
NetDuma Partner

Re: XR500 No 1733 Mpbs Option On 5Hz Band

Could you please try switching to channel 48 and check if you have that option?

If not, did you factory reset after installing the latest firmware? Did you upgrade recently?

Message 2 of 5
weeswolf
Aspirant

Re: XR500 No 1733 Mpbs Option On 5Hz Band

I switched to channel 48 and clicked apply, but still only 347 Mbps is available as an option.

 

I did do an update last evening, the firmware now reads 2.3.2.114 and I did not do a factory reset - is that necessary?

Message 3 of 5
plemans
Guru

Re: XR500 No 1733 Mpbs Option On 5Hz Band

Its worth trying a factory reset if the issue cropped up after a firmware update. 

Message 4 of 5
Netduma-Liam
NetDuma Partner

Re: XR500 No 1733 Mpbs Option On 5Hz Band

Yeah, as Plemans mentions, I'd suggest factory resetting as the issue occured after the update.

Message 5 of 5
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