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Re: XR500 RAM BUG

Xr500
Apprentice

XR500 RAM BUG

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On December 13, I updated the latest firmware. So far, I haven't shut down my router. RAM is abnormal.

Cable connection is normal, WiFi is slow.

Model: XR500| Nighthawk Pro Gaming Router
Message 1 of 6
Killhippie
Prodigy

Re: XR500 RAM BUG

Okay so where are teh stats for people to see, you cant just say "ram abnormal" without backing it up. You may be right, but we need proof. Wifi seems as fast to me, getting the same speeds as I did before tbh.

Message 2 of 6
FURRYe38
Guru

Re: XR500 RAM BUG

What do the debug.htm web page info say? 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CBR750 Modem | Wifi Router CBR750(v.7) | Switches NG GS105/8 and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 3 of 6
KirillRus
Initiate

Re: XR500 RAM BUG

Good afternoon. After the last update, I have decreased the speed of the inernet. What a cable that Wi fi. I called the provider. They tested the speed of the equipment. Then I tested my Internet cable and it turned out that as soon as I updated to a new update. According to them, I stopped calling on the Internet cable 2-6 lived. I switched on the uabel on a straight line bypassing the router, all the conductors are ringing. Including the cable in the WAN port, two wires do not ring. Said that the problem is in the router as bypassing it all lived called. As soon as I updated. The provider himself called me and reported the problem. The port itself was not burning no smell. This is exactly the fault of the new. I have an internet speed of 1000/1000. Now a maximum of 400/800. I use cabaret 7 categories.
Message 4 of 6
FURRYe38
Guru

Re: XR500 RAM BUG

I would contact NG support about this. Ask about a RMA. 

 

I get 900Mb with my XR450 which is normal for 1Gb services. 


@KirillRus wrote:
Good afternoon. After the last update, I have decreased the speed of the inernet. What a cable that Wi fi. I called the provider. They tested the speed of the equipment. Then I tested my Internet cable and it turned out that as soon as I updated to a new update. According to them, I stopped calling on the Internet cable 2-6 lived. I switched on the uabel on a straight line bypassing the router, all the conductors are ringing. Including the cable in the WAN port, two wires do not ring. Said that the problem is in the router as bypassing it all lived called. As soon as I updated. The provider himself called me and reported the problem. The port itself was not burning no smell. This is exactly the fault of the new. I have an internet speed of 1000/1000. Now a maximum of 400/800. I use cabaret 7 categories.

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CBR750 Modem | Wifi Router CBR750(v.7) | Switches NG GS105/8 and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 5 of 6
Netduma-Fraser
NetDuma Partner

Re: XR500 RAM BUG

Thanks for picking that up, I've only seen it once before. Is it fine after a reboot?

@Kirill, make sure your speeds are entered correctly in Anti-Bufferbloat Settings and then disable the QoS entirely in that same menu. Then do a wired speed test from the PC.
Message 6 of 6
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