Hi, I have recently upgraded my internet package to a 600mbps package, ever since I have upgraded my netgear router constantly reboots. All the lights go orange and it then reboots back up to white. When logged into Duma OS my cpu is sitting mostly sitting around 80+. I have an ISP router in modem mode and have checked that is not rebooting or anything. I have tried moving plug etc I have done a reset, I have downgraded to the last firmware. Anyone else experiencing these problems?
Unplug the router fully from the power for 10 minutes to start with, then plug it in, does it continue to reboot? If so then remove the WAN/internet cable from it, does it still occur?
Hi, I have changed my isp modem/ router back to router mode and so far have had no crashes. But have noticed the WiFi speed is slower and speed test usually fail over WiFi. I have turned the WiFi off on the ISP as it is in router mode.
Hi, Speed direct going to the router is around 630mbps WiFi is currently around 100mbps on 5ghz band and around 60mbps on 2.4ghz. Where as before I was getting around average about 300mbps on 5ghz and around 80mbps on 2.4ghz. Is putting the ISP into router mode going to cause any issues at all? Like double NAT or anything? The photos attached are the last time I got good speeds on WiFi, the higher being the 5ghz band.
Ah you're using the VM hub. That is what I'm using as well. Copy the WAN IP from the XR System Information page then enter that into the DMZ feature on the Hub - that will essentially make it act like a modem and pass all traffic to the XR. See if your speeds are higher then.
So the speed is now back with the wan ip set in DMZ just did a speed test on 5ghz and got back 480mbps over WiFi and on 2.8ghz I got 85mbps. Now to see if it crashes again, fingers crossed.
Just waiting to know if I need to set a static ip now, if there is a power cut or anything guessing I don’t want to get a new IP otherwise it won’t find it in DMZ.
Hi, So, I have been a while now without a reboot. But I have just had 4 over the last 2 days. It seems to reboot when downloading something on my ps5. Could anyone help me diagnose this or help me find out why? Once I start downloading it seems to be at full speed and takes all the internet in the house, all other device seem to slow down to a crawl. I have anti bufferbloat enabled and also device distribution is set to equal for all devices.
Hi, As soon as I resume the download all the lights on the router go red now. I have to turn the PlayStation off and then back on and resume, then I get about 2 mins of downloading then the router reboots again. Thanks Luke
Can you take a look at the log file on the System Information page please and look for an entry that appears right when the issue happens and post it here?
Sorry to sound stupid but how do i get the log. when the issue happens it says the router isnt connnected to the internet then the log clears. here is the log once i have got back onto the router login page.
So just have a look at the System Information page and the log, reproduce the error and watch for any entries before the interface goes down and let us know what it is if possible. Unfortunately the log after a reboot won't tell us anything
Hi, Nothing comes up on the log, it goes from [admin login] from source (laptop MAC address), today’s date etc. Then once the lights go red the login page goes blank saying the router is offline. So the log disappears
Hi, So I have switch bands it is downloading without crashing so far on the 2.4ghz band just a lot slower, it only seems to be affecting the 5ghz band? On 2.4ghz band it’s downloading at 6mbps on 5ghz it was downloading at 40+mbps
That's disappointing, thanks for trying though. Interesting, use the app WiFi Analyzer from the Microsoft Store for Windows and run a scan on 5GHz then attach a screenshot here please.
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