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Re: XR500 Rebooting
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2018-04-08
02:00 AM
2018-04-08
02:00 AM
XR500 Rebooting
Since I have installed the latest firmware version, the router is constantly rebooting itself. As a result, I lose my wifi signal. I actually notice this. I have already tried to try it with an older version but this makes no difference. I have already done a factory reset but this does not produce the desired result either. Do you perhaps still know a solution?
I myself have the idea if several people use the WiFi that it resets itself.
Model: XR500| Nighthawk Pro Gaming Router
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2018-04-08
04:47 AM
2018-04-08
04:47 AM
Re: XR500 Rebooting
Just to further diagnose the issue if you disable the WiFi completely do you still get rebooting occurring? Is there any other circumstance where it seems to reboot?
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2018-04-08
04:56 AM
2018-04-08
04:56 AM
Re: XR500 Rebooting
no, I have not disconnected the Wi-Fi yet. but this is just what I use for my tablets, phone and macbook.
I have turned off my second router, but this did not help either. I also turned off my switches. This did not help either. What strikes me is that when several people are connected and bandwidth questions go wrong. Or, for example, a speed test several times in a row, then reboot.
I have turned off my second router, but this did not help either. I also turned off my switches. This did not help either. What strikes me is that when several people are connected and bandwidth questions go wrong. Or, for example, a speed test several times in a row, then reboot.
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2018-04-08
05:09 AM
2018-04-08
05:09 AM
Re: XR500 Rebooting
Alright I would highly recommend logging in here: http://support.netgear.com/ so you get the 24/7 support number and then call Netgear Support. They'll be better able to diagnose the issue and hopefully provide a resolution.
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2018-04-08
06:53 AM
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