Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
XR500 Router Reboots Itself
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2021-01-22
08:35 AM
2021-01-22
08:35 AM
XR500 Router Reboots Itself
As the title says, my XR500 will preiodicially reboot itself out of nowhere. Sometimes it runs for days with no issues and other times it reboots every 10-15 min. I am currently running the DUMAOS 3.0 Beta but this was happening before I installed the firmware. I was hoping 3.0 might solve the issue but no luck. Has anyone else had this issue and found a solution?
Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 5
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2021-01-22
09:00 AM
2021-01-22
09:00 AM
Re: XR500 Router Reboots Itself
How is the console connected to power, is it via an extender or direct to a wall outlet? If an extender can you try to the wall outlet and if the latter could you try another outlet? Is it also on a suitable surface? i.e. not a carpet? As it could be overheating.
Message 2 of 5
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2021-01-22
09:20 AM
2021-01-22
09:20 AM
Re: XR500 Router Reboots Itself
it's plugged directly into the wall sitting on a small wooden table. I can give a different outlet a try and see if that works.
Message 3 of 5
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2021-01-24
09:50 AM
2021-01-24
09:50 AM
Re: XR500 Router Reboots Itself
Unfortunately switching the outlet did not solve the issue. Any other suggestions?
Message 4 of 5
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2021-01-24
10:08 AM
2021-01-24
10:08 AM
Re: XR500 Router Reboots Itself
It sounds faulty then so you'll need to contact NG for a replacement, sign in here and make a ticket: http://support.netgear.com/
Message 5 of 5
Announcements
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more