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XR500 - Slow ethernet and wireless speeds

beandip
Initiate

XR500 - Slow ethernet and wireless speeds

I have gigabit internet but i only get somewhere between 70-90Mbps over ethernet and wireless.

 

Here are the tests i performed to narrow the issue down to the router:

 

 

I've already reached out to customer support twice. They weren't able to do anything. The last time i spoke to them i was told to monitor my speeds for the next 24 hours and call back if they're still slow. I'm not too sure what will change during these 24 hours.

 

This aside, anyone have any ideas on what might be going on?

 

 

Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 3
Netduma-Fraser
NetDuma Partner

Re: XR500 - Slow ethernet and wireless speeds

Hi there, I'll respond to your post on the Netduma forum and we can continue discussions there to keep it in one place.
Message 2 of 3
beandip
Initiate

Re: XR500 - Slow ethernet and wireless speeds

Message 3 of 3
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